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HICARIHelp center
Language: English
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HICARI

HICARI is a UGC platform that connects brands and marketing agencies with more than 5,000 video content creators. You commission the video, choose the creator and download the content ready to use, or have them publish it on their social media.

How it works, in a nutshell

  • Free registration, with no subscription or commitment: you pay per video (from 70 €, excluding VAT) or top up your balance with packs.
  • Public or private request: creators apply to your brief or you invite the one you want directly.
  • Everything within the platform: chat with the creator, deliveries, one round of changes at no extra cost and approval.
  • Usage rights included: unlimited organic use and use in ads (paid), depending on the type of request.

Services

  • UGC platform: you manage everything from the dashboard, at your own pace.
  • UGC agency: our team handles casting, scripts and quality control; you only approve.
  • Campaigns with creators: in addition to delivering the video, creators publish it on their Instagram, TikTok or YouTube profile.
  • For agencies: one account per client, presentations without the HICARI brand and white-label options.

What you’ll find in this help center

  • Brands: registration, requests, payments, deliveries and support.
  • Creators: profile, opportunities, deliveries, payments and taxes.
  • Marketing agencies: multi-account management, team, creator selections and working with our team.
  • Platform: how requests, campaigns, usage rights and reviews work.

Can’t find what you’re looking for? Write to us from Support in your dashboard or at hola@hicari.io.

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