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HICARIHelp center
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UGC content requests

A request is the assignment you give to one or more creators in HICARI, and the brief is its content: what video you want, how and what you will use it for. In the end, you receive the videos to use on your channels.

Two types of requests

Public requestPrivate request
Where it is createdPublic brief & CampaignsCreators — private brief → profile → Launch private brief
Who participatesCreators apply and you choose (from 1 to 100)You invite a specific creator, who has 72 h to respond
Paid (if you choose it in the brief)1 year from approval3 months included, extendable to 6 months, 1 year or 2 years depending on the creator’s rates
OrganicUnlimitedUnlimited

Paid is only included if, in the Usage and deadlines step, you choose Paid media or Organic + paid.

Screen for choosing the type of request: Public request with the Create public request button and Private request with the Choose a creator button

Not sure which one to choose? Read Public or private request: which one to choose.

Request lifecycle

StatusWhat it means
DraftYou are preparing it. It is saved automatically, and you can continue later.
ActiveIt is published or the invitation is pending. The balance is held.
In progressAt least one creator is recording.
Pending reviewA submission is waiting for your approval.
CompletedYou have approved all collaborations.

Everything is managed from My requests. For a step-by-step guide, see How to create a request.

What you will find here

  • How to find creators using the explorer and its filters.
  • The difference between receiving the video and having the creator publish it on their profile.
  • Hooks and extra formats for your ads.
  • UGC videos for YouTube, in Short or horizontal format.

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